Frequently Asked Questions

At The Cookie Lab, we offer a delightful selection of homemade cookies in various flavors, all expertly decorated with royal icing. Each cookie is crafted with love and attention to detail, making them perfect for any occasion, whether it’s a celebration, a gift, or just a special treat for yourself.

Visit the "Order Request" page and complete the order form. You will receive a response within 24 hours. Please note that your order date will not be reserved on our calendar until a non-refundable deposit is received.

Please refer to the "Pricing" tab to review our current pricing details.

To ensure availability, it is recommended that you place your order as soon as your need is confirmed. A minimum lead time of 2 weeks is required.

We do offer nut-free cookies. However, gluten-free and vegan options are not available at this time.

Yes, delivery is available within a 30-mile radius of Andover, MN, for an additional fee. Complimentary delivery is included for orders over $400 within the local area.

Unfortunately, we are unable to ship cookies at this time due to restrictions under the MN Cottage License. We hope to offer shipping in the near future.

Our cookies are individually heat-sealed in clear cellophane bags. When stored at room temperature, decorated sugar cookies will stay fresh for up to 2 weeks. If frozen, they can remain fresh for over 3 months. For best results, please follow the instructions provided on your cookie care card for proper freezing